Sellers can submit products from seller dashboard. Products go live only after Freshly Mart approval.
Sellers can update stock and mark products out of stock. New products and major detail changes require admin approval.
Freshly Mart verifies return requests and approves refund, replacement or exchange. Seller-caused issues may be deducted from seller settlement.
Only verified purchase reviews should be published. Reviews are moderated to prevent fake, abusive or misleading content.
Fresh fish, meat, fruits, vegetables and fresh food are handled through Freshly for quality control.